Case Studies

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Transforming The Customer Onboarding Journey For A New Age Digital Experience

Pivotal changes in the UK banking industry prompted one Top Tier UK bank to partner with the digital innovation team at Strategy Desk to redefine an outdated customer onboarding experience. Our team of digital and industry experts transformed the customer onboarding experience resulting in exponential growth and customer satisfaction.
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At The Forefront Of Innovation: Transforming Financial Service Product

Looking to disrupt the consumer credit market, Strategy Desk worked with 118 118 Money to build the first subscription-based credit card. Combining an innovative card proposition with smart product features, the card was designed and delivered with a tech first mentality for digitally native customers.
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Image showing a glass building named Tesco Bank

Results Driven Product Development: Entering New Markets

Strategy Desk worked with Tesco to launch a new credit proposition targeted at serving a new segment of the market. This end-to-end project involved a range of services from ideation to business case development. Strategy Desk championed the product development and led the launch of the Foundation Card.
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Image of multiple mobile phones browsing different pages of the LazyTrips website

LazyTrips

Planning and booking a holiday online is needlessly complex, time-consuming and confusing - until now. From ideation to launch, our team used their digital and commercial expertise to successfully build a free and easy-to-use online platform that caters to the modern traveller. Read more about our exciting journey here.
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Image of an iPhone browsing the Citrus Loan website, showing loan results.

Citrus Loans

Strategy Desk worked with Aspire Money to relaunch an industry-leading comparison platform, Citrus Loans. Using best-in-class data and technology solutions, our team solved complex integration challenges and delivered conversion growth.
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